digital invoicing system for the tourism and leisure industry

Reliable IT partner since 2008
Efficient invoice management for cargo airport

The third-largest cargo airport in Germany required a digital system for efficient processing and audit-proof storage of invoices, as well as a reliable partner for further developing the system and troubleshooting errors.

Our solutions included proactive operation of the system landscape and interfaces to third-party systems, provision of a single point of contact for incidents at IBM, and regular patching of the components used.

Since 2008, our customer has appreciated the coordinated interaction of services and operations, as well as the competent and personal contact persons. Our solutions ensure high system availability, fast response times in the event of malfunctions, and relieve the airport's IT administration.

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Headquarters: Cologne

Employees: 1,835

Revenue: €317.4 million

CHALLENGE AND REQUIREMENTS

Digital system for invoice receipt for faster invoice processing
Audit-proof storage of invoices
Partner for further development of the system and reliable troubleshooting

SOLUTIONS

Proactive operation of the system landscape and interfaces to third-party systems
Single point of contact for incidents at IBM
Regular patching of the components used

Employee quote/Customer quote

What can we emphasize here?

"The customer has ISR ................................................................................................................................................... For a more personal touch, you could also add a picture of the consultant or contact person at the company."

Name of the consultant or contact person at the customer's site

ISR Product Manager

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WHAT THE CLIENT VALUES IN US

Trusted Partnership Since 2008
Everything from a single source: coordinated interaction between services and operations
Competent and personal contact persons

CLIENT VALUE

High system availability

Fast response times in the event of malfunctions

Relieving the burden on IT administration

TECHNOLOGIES WE HAVE EMPLOYED

ISR Accounts Payable Flow

With ISR Accounts Payable Flow, you manage the entire invoicing process digitally.

IBM FileNet Content Manager

IBM FileNet Content Manager is a highly scalable platform for easy, secure document storage and management.

SERVICES

Application Management Services

As an AMS provider, we ensure the smooth operation of your business-critical applications and IT infrastructure.

Premium Support

By actively monitoring and controlling your software version statuses, our Premium Support offers you a predictable update, unlike the standard support provided by the manufacturer.

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